Terms and Conditions

1. Acceptance of Terms: By accessing or using this website (the "Site"), operated by The Best Soap Company LLC (we, us, our), you agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree to these Terms, please do not use the Site.

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2. Website Use:

• Age Restriction:

You must be at least 18 years old to use this Site and purchase products.

• Accuracy of Information:

We strive to ensure the accuracy of information on the Site, but we do not warrant that it is error-free or complete. We reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice.

• Prohibited Activities:

You agree not to use the Site for any illegal or unauthorized purpose, including but not limited to: 

• Violating any laws or regulations in your jurisdiction.

• Infringing on the intellectual property rights of others.

• Interfering with the operation of the Site.

• Transmitting any viruses or harmful code.

• Engaging in any activity that could damage, disable, or overburden the Site.

• User Accounts:

If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

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3. Products:

• Description:

We make every effort to accurately describe our handmade soaps, including ingredients and features. However, due to the nature of handmade products, there may be slight variations in color, texture, and weight.

• Availability:

Product availability is subject to change without notice. We reserve the right to limit quantities or refuse service to any customer. 

• Pricing:

All prices are listed in US dollars and are subject to change without notice.

• Product Information:

We are not responsible for any allergic reactions or adverse effects caused by our products. Customers are advised to review the ingredient list carefully before purchasing.

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4. Orders:

• Placement: By placing an order, you represent that you are authorized to use the payment method provided and that all information you provide is accurate and complete.

• Order Confirmation: You will receive an order confirmation email upon placing your order.

• Cancellation: We reserve the right to cancel any order for any reason, including but not limited to:

  • If we suspect fraudulent activity.

  • If a product is unavailable.

  • If there is an error in the price or product description.

• Payment: We accept Visa, Mastercard, most debit cards, digital wallets such as Apple Pay, GooglePay, and PayPal.

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5. Shipping:

• Shipping Costs:

Shipping costs will be calculated at checkout and are the responsibility of the customer.

• Shipping Time:

We will make every effort to ship orders promptly.

• Shipping Address:

You are responsible for ensuring that the shipping address provided is accurate and complete. We are not responsible for lost or delayed shipments due to incorrect addresses.

• Damage in Transit:

We are not responsible for any damage that occurs to products during shipping.

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6. Returns and Refunds:

• Returns: We accept returns within 30 days of delivery for products that you are not  happy with.

• Refunds: Refunds will be issued in the same form as the original payment.

• Shipping Costs: Customers are responsible for the cost of return shipping.

• Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately.

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7. Liability:

• Disclaimer of Warranties:

We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

• Limitation of Liability:

We are not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Site or the purchase of our products.

• Indemnification:

You agree to indemnify and hold us harmless from any claims, damages, or liabilities arising out of your use of the Site or your breach of these Terms.

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8. Intellectual Property:

• Copyright: All content on the Site, including but not limited to text, images, and logos, is the property of The Best Soap Company LLC and is protected by copyright laws.

 

Privacy Policy and Cookie Policy

 This Privacy Policy describes how The Best Soap Company LLC, located at perfectnonscents.com, thebestsoapco.com, thebestsoapcompany.com, and myperfectnonscents.com collects, uses, and protects the personal information of visitors and customers who use our website, perfectnonscents.com.

Information We Collect:

• Personal Information:

When you place an order, we collect necessary information such as your name, shipping address, email address, and payment details to process your transaction.

• Non-Personal Information:

We may also collect non-personal information, like your IP address, browser type, and device information, to improve website performance and user experience.

• Cookies:

We use cookies to enhance your browsing experience, track website traffic, and personalize content. 

How We Use Your Information:

• Order Processing:

We use your personal information to fulfill your orders, ship products, and provide customer support.

• Communication:

We may contact you with order updates, promotions, and other relevant information.

• Website Improvement:

We use non-personal information to analyze website traffic, identify areas for improvement, and personalize your experience. 

How We Protect Your Information:

• Security Measures:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.

• Data Retention:

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• Third-Party Access:

We may share your information with third-party service providers, such as payment processors and shipping companies, but only to the extent necessary to complete your order or provide services. 

Your Rights:

• Access and Correction: You have the right to access and correct your personal information held by us.

• Opt-Out: You can opt-out of receiving marketing emails or other communications.

• Data Deletion: You can request that we delete your personal information, subject to legal requirements. 

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Contact Us:

If you have any questions or concerns about this Privacy Policy or Cookie Policy, please contact us at myperfectnonscents@gmail.com. 

Changes to these Policies:

We may update this Privacy Policy or Cookie Policy from time to time. We will post any changes on our website, so please check periodically.